LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in
Contract No. GS-35F-05925.
ThinkPad Ultra Dock
Ultra Dock can extend the capabilities of your computer by enabling it to
use various optional devices.
Use only the power cords and power adapters supplied by the authorized product
Use only an UL Listed Power Supply, rated 20 Vdc 4.5A (90W AC Adapter), 20 Vdc
6.75A (135W AC Adapter), 20 Vdc 8.5A (170W AC Adapter), or equivalent.
Do not carry your computer when it is connected to the dock.
When you use the dock, put it on a flat surface such as a desk.
Do not let the dock remain in contact with your hands, your lap, or any other
poart of your body.
Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo
Limited Warranty for a full explanation of Lenovo warranty terms.
If you purchased Lenovo services, refer to the following terms and conditions for detailed
For Lenovo Warranty Service Upgrades or Extensions, go to:
For Lenovo Accidental Damage Protection Services, go to:
Online technical support
Online technical support is available during the lifetime of a product at:
Product replacement assistance or exchange of defective components also is available
during the warranty period. In addition, if your option is installed in a Lenovo computer, you
might be entitled to service at your location. A Lenovo technical support representative can
help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After that time,
the support is canceled, or made available for a fee, at Lenovo’s discretion. Additional
support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of
the problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while
you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone
list for Lenovo Support is always available at http://www.lenovo.com/support/phone. If the
telephone number for your country or region is not listed, contact your Lenovo reseller or
Lenovo marketing representative.
Lenovo Limited Warranty
This Lenovo Limited Warranty consists of the following parts:
Part 1 - General Terms
Part 2 - Country-specific Terms
Part 3 - Warranty Service Information
The terms of Part 2 replace or modify terms of Part 1 as specified for a particular country.
Part 1 - General Terms
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for
your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at
What this Warranty Covers
Lenovo warrants that each Lenovo hardware product that you purchase is free from defects
in materials and workmanship under normal use during the warranty period. The warranty
period for the product starts on the original date of purchase as shown on your sales
receipt or invoice or as may be otherwise specified by Lenovo. The warranty period and
type of warranty service that apply to your product are as specified in “Part 3 - Warranty
Service Information” below. This warranty only applies to products in the country or region
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. AS SOME STATES OR
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED
WARRANTIES, THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION AS
REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE
DURATION OF AN IMPLIED WARRANTY, THE ABOVE LIMITATION ON DURATION
MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or a Lenovo approved Service Provider. A list of
approved Service Providers and their telephone numbers is available at:
Warranty service may not be available in all locations and may differ from location to
location. Charges may apply outside a Service Provider’s normal service area. Contact a
local Service Provider for information specific to your location.
Customer Responsibilities for Warranty Service
Before warranty service is provided, you must take the following steps:
● Follow the service request procedures specified by the Service Provider.
● Backup or secure all programs and data contained in the product.
● Provide the Service Provider with all system keys or passwords.
● Provide the Service Provider with sufficient, free, and safe access to your facilities to
● Remove all data, including confidential information, proprietary information and
personal information, from the product or, if you are unable to remove any such
information, modify the information to prevent its access by another party or so that it is
not personal data under applicable law. The Service Provider shall not be responsible
for the loss or disclosure of any data, including confidential information, proprietary
information, or personal information, on a product returned or accessed for warranty
● Remove all features, parts, options, alterations, and attachments not covered by the
● Ensure that the product or part is free of any legal restrictions that prevent its
● If you are not the owner of a product or part, obtain authorization from the owner for
the Service Provider to provide warranty service.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the specified problem determination
and resolution procedures.
The Service Provider will attempt to diagnose and resolve your problem by telephone, e-
mail or remote assistance. The Service Provider may direct you to download and install
designated software updates.
cally made to the information herein; these changes will t you install yourself called a
“Customer Replaceable Unit” or “CRU.” If so, the Service Provider will ship the CRU to you
for you to install.
If your problem cannot be resolved over the telephone; through the application of software
updates or the installation of a CRU, the Service Provider will arrange for service under the
type of warranty service designated for the product under “Part 3 - Warranty Service
If the Service Provider determines that it is unable to repair your product, the Service
Provider will replace it with one that is at least functionally equivalent.
If the Service Provider determines that it is unable to either repair or replace your product,
your sole remedy under this Limited Warranty is to return the product to your place of
purchase or to Lenovo for a refund of your purchase price.
Replacement Products and Parts
When warranty service involves the replacement of a product or part, the replaced product
or part becomes Lenovo’s property and the replacement product or part becomes your
property. Only unaltered Lenovo products and parts are eligible for replacement. The
replacement product or part provided by Lenovo may not be new, but it will be in good
working order and at least functionally equivalent to the original product or part. The
replacement product or part shall be warranted for the balance of the period remaining on
the original product.
Use of Personal Contact Information
If you obtain service under this warranty, you authorize Lenovo to store, use and process
information about your warranty service and your contact information, including name,
phone numbers, address, and e-mail address. Lenovo may use this information to perform
service under this warranty. We may contact you to inquire about your satisfaction with our
warranty service or to notify you about any product recalls or safety issues. In
accomplishing these purposes, you authorize Lenovo to transfer your information to any
country where we do business and to provide it to entities acting on our behalf. We may
What this Warranty Does not Cover
This warranty does not cover the following:
● Uninterrupted or error-free operation of a product.
● Loss of, or damage to, your data by a product.
● Any software programs, whether provided with the product or installed subsequently.
● Failure or damage resulting from misuse, abuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, improper
maintenance, or use not in accordance with product information materials.
● Damage caused by a non-authorized service provider.
● Failure of, or damage caused by, any third party products, including those that Lenovo
may provide or integrate into the Lenovo product at your request.
● Any technical or other support, such as assistance with “how-to” questions and those
regarding product set-up and installation.
● Products or parts with an altered identification label or from which the identification
label has been removed.
Limitation of Liability
Lenovo is responsible for loss or damage to your product only while it is in the Service
Provider’s possession or in transit, if the Service Provider is responsible for the
Neither Lenovo nor the Service Provider is responsible for loss or disclosure of any data,
including confidential information, proprietary information, or personal information,
contained in a product.
UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE FAILURE OF
ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS
AFFILIATES, SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR
ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND
REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY: 1) THIRD
PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS,
BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL
THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR
SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT
OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT PAID FOR THE
THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR BODILY INJURY
(INCLUDING DEATH), DAMAGE TO REAL PROPERTY OR DAMAGE TO TANGIBLE
PERSONAL PROPERTY FOR WHICH LENOVO IS LIABLE UNDER LAW.
AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Your Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER
RIGHTS ACCORDING TO THE APPLICABLE LAWS OF YOUR STATE OR
JURISDICTION. YOU MAY ALSO HAVE OTHER RIGHTS UNDER A WRITTEN
AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR
LIMITED BY CONTRACT.
Part 2 - Country-specific Terms
“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112 394 411.
Slovakia. Service under this warranty for Lenovo hardware products purchased in EEA
countries may be obtained in any EEA country in which the product has been announced
and made available by Lenovo.
The following is added to Part 1:
Product Service Life
The product service life is four (4) years from the original date of purchase.
Part 3 - Warranty Service Information
Country or Region
Type of Warranty
Worldwide 1 year 1, 4
If required, the Service Provider will provide repair or exchange service depending on the
type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and other
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by
you. CRU information and replacement instructions are shipped with your product and are
available from Lenovo at any time upon request. CRUs that are easily installed by you are
called “Self-service CRUs”. “Optional-service CRUs” are CRUs that may require some
technical skill and tools. Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs under one of the other types
of warranty service designated for your product. An optional service offering may be
available for purchase from a Service Provider or Lenovo under which Self-service CRUs
would be installed for you. You may find a list of CRUs and their designation in the
publication that was shipped with your product or at www.lenovo.com/CRUs. The
requirement to return a defective CRU, if any, will be specified in the instructions shipped
with a replacement CRU. When return is required: 1) return instructions, a prepaid return
shipping label, and a container will be included with the replacement CRU; and 2) you may
be charged for the replacement CRU if the Service Provider does not receive the defective
CRU from you within thirty (30) days of your receipt of the replacement CRU.
2. On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the product at your
location. You must provide a suitable working area to allow disassembly and reassembly of
the product. Some repairs may need to be completed at a service center. If so, the Service
Provider will send the product to the service center at its expense.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a
designated service center, with shipping at the expense of the Service Provider. You are
responsible for disconnecting the product and packing it in a shipping container provided to
you to return your product to a designated service center. A courier will pick up your
product and deliver it to the designated service center. The service center will return the
product to you at its expense.
4. Customer Carry-In Service
Under Customer Carry-In Service, your product will be repaired or exchanged after you
deliver it to a designated service center at your risk and expense. After the product has
been repaired or exchanged, it will be made available to you for collection. If you fail to
collect the product, the Service Provider may dispose of the product as it sees fit, with no
liability to you.
5. Mail-In Service
Under Mail-In Service, your product will be repaired or exchanged at a designated service
center after you deliver it at your risk and expense. After the product has been repaired or
exchanged, it will be returned to you at Lenovo's risk and expense, unless the Service
Provider specifies otherwise.
6. Customer Two-Way Mail-In Service
Under Customer Two-Way Mail-In Service, your product will be repaired or exchanged after
you deliver it to a designated service center at your risk and expense. After the product has
been repaired or exchanged, it will be made available to you for return shipping at your risk
and expense. If you fail to arrange return shipment, the Service Provider may dispose of
the product as it sees fit, with no liability to you.
7. Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location.
You are responsible for its installation and verification of its operation. The replacement
product becomes your property in exchange for the failed product, which becomes the
property of Lenovo. You must pack the failed product in the shipping carton in which you
received the replacement product and return it to Lenovo. Transportation charges, both
ways, shall be at Lenovo’s expense. If you fail to use the carton in which the replacement
product was received, you may be responsible for any damage to the failed product
occurring during shipment. You may be charged for the replacement product if Lenovo
does not receive the failed product within thirty (30) days of your receipt of the replacement
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About the Lenovo 04W3947
View the manual for the Lenovo 04W3947 here, for free. This user manual comes under the category Computer Accessories and has been rated by 1 people with an average of a 8.2. This manual is available in the following languages: English. Do you have a question about the Lenovo 04W3947? Ask your question here